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Privacy Policy

  • Aggiornato il 29 October 2025

Privacy Policy ofwww.myplacenapoli.com

www.myplacenapoli.comcollects some Personal Data from its Users.

Users may be entitled to different levels of protection. Some Users therefore enjoy a higher level of protection. Further information on the protection criteria can be found in the section on applicability.

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Data Controller

My Place S.r.l. – Via Michele Pietravalle, 11 – 80131 Napoli (NA)

Owner's email address:info@myplacenapoli.com

Types of Data collected

Among the types of Personal Data thatwww.myplacenapoli.com, either by itself or through third parties, there are: email; first name; last name; phone number; Cookies; Usage Data.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information notices displayed before the data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when usingwww.myplacenapoli.com.

Unless otherwise specified, all Data requested bywww.myplacenapoli.comare mandatory. If the User refuses to provide them, it may be impossible forwww.myplacenapoli.comprovide the Service. In cases wherewww.myplacenapoli.comindicates certain Data as optional, Users are free to refrain from providing such Data, without this having any consequence on the availability or operation of the Service.

Users who are uncertain about which Data is mandatory are encouraged to contact the Owner.

Any use of Cookies – or of other tracking tools – bywww.myplacenapoli.comor by the owners of third-party services used bywww.myplacenapoli.com, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared throughwww.myplacenapoli.comand guarantees having the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.

Mode and place of processing the Data collected

Processing methods

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.

The Data processing is carried out using computers and/or IT-enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation ofwww.myplacenapoli.com(administrative, sales, marketing and legal staff, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of Processors may always be requested from the Data Controller.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be allowed to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply where the processing of Personal Data is governed by European data protection legislation;

processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures;

processing is necessary for compliance with a legal obligation to which the Owner is subject;

processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Owner;

processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

Users may always ask the Owner to clarify the specific legal basis of each processing activity and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Owner.

The User’s Personal Data may be transferred to a country other than the one in which the User is located. For further information on the place of processing, the User may refer to the section containing details about the processing of Personal Data.

In case of superior protection, the User has the right to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Should any of the transfers just described take place, the User may refer to the relevant sections of this document or ask the Owner for information using the contact details provided at the beginning.

Retention period

Data is processed and stored for as long as required by the purposes for which it was collected.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

Personal Data collected for purposes related to the legitimate interest of the Owner shall be retained until such interest is fulfilled. Users may obtain further information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

Where processing is based on the User’s consent, the Owner may retain Personal Data longer until such consent is withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiry of that period.

Purposes of processing the Data collected

The User's Data is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Managing contacts and sending messages, Contacting the User, Analytics, Heat mapping and session recording, and Platform services and hosting.

For detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Contact form (www.myplacenapoli.com)

By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other request indicated in the form's header.

Personal Data processed: last name; email; first name; phone number.

Managing contacts and sending messages

https://mailchimp.com/

This type of service makes it possible to manage a database of email contacts, phone contacts or any other type of contact, used to communicate with the User.

These services may also make it possible to collect data on the date and time the User views messages, as well as on the User's interaction with them, such as information on clicks on links included in the messages.

Mailchimp (The Rocket Science Group, LLC.)

Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

Personal Data processed: last name; email; first name; phone number.

Place of processing: United States – Privacy Policy.

Place of processing: Malta – Privacy Policy – Opt Out.

Contact form management and messaging

https://wpforms.com/

This type of service makes it possible to manage contact forms on the website, through which users can send requests for information, feedback or contact messages.

WP-Form (WPForms, LLC)

WP-Form is a WordPress plugin that offers advanced features for creating and managing contact forms. This tool makes it possible to collect and manage the data users provide through contact forms, including first name, last name, email address, phone number and any other information provided by the user.

Data collected through WP-Form is used exclusively to respond to users' requests and for internal purposes related to managing the service. WPForms, LLC is committed to protecting the privacy of the data collected and to adopting appropriate security measures to prevent unauthorised access, disclosure or modification of personal data.

Place of processing: United States – Privacy Policy.

Please note that the use of WP-Form may involve the transfer of users' personal data outside the European Union or the European Economic Area to the United States. WPForms, LLC adheres to the EU-US Privacy Shield framework, ensuring an adequate level of protection for the personal data transferred.

Website users who use the WP-Form contact forms should be aware that submitting personal information through these forms is voluntary. It is the user's responsibility to provide only personal data that is necessary and relevant to the requests submitted through the contact forms.

Use of Aruba Highspeed Cache

https://www.aruba.it/

This website uses Aruba Highspeed Cache, a caching service offered by Aruba S.p.A. Aruba Highspeed Cache improves website performance by temporarily storing content close to users, thereby reducing page load times.

Using Aruba Highspeed Cache optimises users' browsing experience, giving them faster access to the website's content. However, please note that using this service may involve the collection of technical data relating to users' browsing, such as IP addresses, page requests and traffic information.

Aruba S.p.A undertakes to use such data only for the purpose of managing, monitoring and improving the performance of the caching service. This data is not used to personally identify website users.

Website users are advised to consult the privacy policy of Aruba S.p.A to understand the data processing practices adopted when using Aruba Highspeed Cache.

Please note that the website Owner has no direct control over the operations carried out by Aruba Highspeed Cache or its affiliated companies. It is therefore advisable to consult their privacy policies and terms of service to understand how data is processed in connection with the use of Aruba Highspeed Cache.

Use of W3 Total Cache

https://www.boldgrid.com/

This website uses W3 Total Cache, a caching plugin provided by BoldGrid. W3 Total Cache improves website performance by temporarily storing content and optimising the delivery of static files to users.

Using W3 Total Cache reduces page loading times, improving users' browsing experience and reducing server load. The plugin offers features such as file compression, data caching and advanced caching strategies.

Please note that, while W3 Total Cache is in use, technical data relating to users' browsing may be collected, such as IP addresses, page requests and traffic information. This data is used solely for managing and optimising the website's performance.

Website users are advised to consult BoldGrid's privacy policy to understand the data processing practices adopted when using W3 Total Cache.

Please note that the Owner of the website has no direct control over the operations carried out by W3 Total Cache or its affiliated companies. It is therefore advisable to consult their privacy policies and terms of service to understand how data is processed in connection with the use of W3 Total Cache.

Use of VikBooking

https://vikwp.com

e

https://e4jconnect.com/

This website uses VikBooking, a booking and reservation management plugin provided by VikWP, part of E4J s.r.l. VikBooking offers advanced features that allow users to make bookings directly on the website.

VikBooking makes it possible to offer a complete, customisable online booking system. Through the plugin, availability, rates, payment options and other booking-related information can be managed.

Please note that during the booking process via VikBooking, users' personal data may be collected, such as name, email address, telephone number and information about the booking itself. This data is processed in compliance with applicable privacy laws and is used exclusively to manage bookings and to provide an efficient booking service.

VikWP and E4J s.r.l. are committed to protecting the confidentiality of the personal data collected and to adopting appropriate security measures to prevent unauthorised access, disclosure or modification of the data.

Website users are advised to consult the privacy policy of VikWP and E4J s.r.l. to understand the data processing practices adopted when using VikBooking.

Please note that the Website Owner has no direct control over the operations carried out by VikBooking or its affiliated companies. It is therefore advisable to consult their privacy policies and terms of service to understand how data associated with the use of VikBooking is processed.

Use of VikChannelManager

https://vikwp.com

e

https://e4jconnect.com/

This website uses VikChannelManager, a booking and room availability management service provided by E4J s.r.l.. VikChannelManager makes it possible to efficiently synchronise and distribute bookings and room availability information across various online booking channels.

VikChannelManager allows the website to centrally manage bookings coming from various booking platforms, such as OTAs (Online Travel Agencies) and other online booking sites. The service automatically synchronises bookings between the website and the connected booking channels, enabling efficient, up-to-date management of room availability.

Please note that when using VikChannelManager, booking-related data may be collected, such as name, contact details and information about the booking itself. This data is processed in compliance with applicable privacy laws and is used exclusively for managing bookings and synchronising availability.

E4J s.r.l. and VikWP are committed to protecting the confidentiality of the personal data collected and to adopting appropriate security measures to prevent unauthorised access, disclosure or modification of the data.

Website users are invited to consult the privacy policy of E4J s.r.l. and VikWP to understand the data processing practices adopted when using VikChannelManager.

Please note that the website Owner has no direct control over the operations carried out by VikChannelManager or its affiliated companies. It is therefore advisable to consult their privacy policies and terms of service to understand how data is processed in connection with the use of VikChannelManager.

Use of CookieYes by CookieYes Limited

https://www.cookieyes.com/

This website uses CookieYes by CookieYes Limited, a plugin for managing cookies and displaying the cookie banner, provided by CookieYes Limited. CookieYes makes it possible to manage visitors' consent regarding the use of cookies and to comply with privacy regulations and cookie legislation.

Using CookieYes by CookieYes Limited allows the website to show users a customisable cookie banner, giving them clear and transparent information about the types of cookies used and asking for their consent to their use.

Through the plugin, users can manage their cookie preferences, allowing or refusing specific categories of cookies or third-party cookies.

Please note that, while CookieYes by CookieYes Limited is in use, technical data may be collected regarding the display of the cookie banner, users' consent preferences and their interaction with it. This data is processed in compliance with applicable privacy laws and is used solely for legal compliance and cookie consent management purposes.

CookieYes Limited is committed to protecting the confidentiality of the personal data collected and to adopting appropriate security measures to prevent unauthorised access, disclosure or modification of the data.

Website users are advised to consult the privacy policy of CookieYes Limited to understand the data processing practices adopted when using CookieYes.

Please note that the Owner of the website has no direct control over the operations carried out by CookieYes by CookieYes Limited or its affiliated companies. It is therefore advisable to consult their privacy policies and terms of service to understand how data is processed in connection with the use of CookieYes.

Platform and hosting services

https://wordpress.com/

These services serve the purpose of hosting and running key components ofwww.myplacenapoli.com, making it possible to providewww.myplacenapoli.comfrom a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytics tools, tools for managing user registration, comments and the database, e-commerce, payment processing, etc. The use of such tools involves the collection and processing of Personal Data. Some of these services operate through servers located in different geographical locations, making it difficult to determine the exact place where Personal Data are stored.

WordPress.com(Automattic Inc.)

WordPress.comis a platform provided by Automattic Inc. that allows the Owner to build, run and hostwww.myplacenapoli.com.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Statistics

https://www.google.com/

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected to track and examine the use ofwww.myplacenapoli.com, compile reports and share them with other services developed by Google.

Google may use Personal Data to contextualise and personalise the ads of its own advertising network.

Personal Data processed: Cookies; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

Tracking tag management

https://www.google.com/

This type of service allows the website Owner to manage the tags or tracking codes used within the site. This makes it possible to centralise tag management and simplifies the implementation of various analytics or tracking tools without having to make direct changes to the website code.

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC. It makes it easy to integrate and manage various tags within a single platform. Tags may include tracking codes for analytics tools, conversion pixels, remarketing scripts and more.

Through Google Tag Manager, the website Owner can implement and configure tags without having to work directly on the site's source code. This allows greater flexibility and ease of tag management.

Please note that although Google Tag Manager does not directly collect users' personal data, the tags implemented through this platform may collect personal data in accordance with the respective privacy policies of the third-party tools used.

Place of processing: United States – Privacy Policy.

Website users are invited to consult the privacy policies of the third-party tools used via Google Tag Manager to understand how personal data is processed and to exercise any data protection rights they may have.

Use of Google Fonts

https://www.google.com/

This website, or part of it, may use Google Fonts, a service provided by Google LLC for embedding custom fonts. Google Fonts offers a wide range of typefaces that enhance the visual appearance of the website.

When a page is viewed, the user's web browser sends a request to Google's servers containing information about the pages visited. This allows Google to detect which font is being used and to record the user's IP address.

Google Fonts is used to improve the look of the website and to ensure better text readability. However, please note that loading Google fonts may involve the transfer of users' personal data outside the European Union or the European Economic Area to the United States. Google LLC adheres to the EU-US Privacy Shield framework, ensuring an adequate level of protection for the personal data transferred.

It is explicitly clarified that the Owner of the website has no direct control over the data collected by Google Fonts or over any further operations carried out by Google. It is therefore advisable to consult Google's Privacy Policy to understand the data collection and processing practices adopted by Google.

Place of processing: United States – Privacy Policy.

Website users can manage their cookie preferences and disable the use of Google Fonts through their browser settings. Please note, however, that disabling Google Fonts may affect the visual appearance and readability of text on the website.

Use of Google Maps

https://www.google.com/

This website uses Google Maps, an interactive map service provided by Google LLC. Google Maps allows users to view maps, calculate routes, search for points of interest and embed interactive maps within the website.

Google Maps gives users an intuitive, interactive view of maps, allowing them to get directions, explore specific places and use various features such as Street View and travel time calculation.

Please note that when Google Maps is used, Google may collect, process and store users' personal data, such as IP address and geographical location. This information is used to provide Google Maps features and to improve the services offered by Google. Users are advised to consult Google's privacy policy to understand the data processing practices adopted when using Google Maps.

Google LLC adheres to the Privacy Shield principles for the transfer of personal data from the EU and Switzerland to the United States. More information on the Privacy Shield can be found in Google's privacy policy.

Place of processing: United States – Privacy Policy.

It is clearly specified that the Owner of the website has no direct control over the operations carried out by Google or its affiliated companies. It is therefore advisable to consult their privacy policies and terms of service to understand how data is processed in connection with the use of Google Maps.

Use of Font Awesome

https://fontawesome.com/

This website uses Font Awesome, an icon and symbol library provided by Fonticons, Inc. Font Awesome makes it possible to embed high-quality icons and symbols in the website's design, offering a wide range of options to improve its look and usability.

Font Awesome offers a range of customisation options, allowing developers to choose from a vast collection of icons and adapt them to the specific needs of the website. Icons can be used to improve navigation, highlight key points or simply enrich the visual content.

Please note that no personal user data is collected when using Font Awesome, as the icon library is loaded and used directly from the Fonticons, Inc. server. However, while the icons are loading, the Fonticons, Inc. server may record some browsing data, such as IP address and browser information, for statistical and service-monitoring purposes.

Fonticons, Inc. is committed to protecting the confidentiality of the data collected and to adopting appropriate security measures to prevent unauthorised access, disclosure or modification of the data.

Website users are advised to consult the privacy policy of Fonticons, Inc. to understand the data processing practices adopted when using Font Awesome.

Use of GTranslate

This website uses GTranslate, a translation service provided by GTranslate Inc. GTranslate allows the website content to be translated into several languages, giving users the option to view the site in their preferred language.

GTranslate makes the website accessible to a wide range of international users, making the content easier to understand and improving the browsing experience for visitors who speak different languages.

Please note that when GTranslate is used, GTranslate Inc. may collect, process and store users' personal data, such as IP address and browsing information. This information may be used to improve the translation services offered by GTranslate and for statistical purposes.

GTranslate Inc. is committed to protecting the confidentiality of the data collected and to adopting appropriate security measures to prevent unauthorised access, disclosure or modification of the data.

Website users are advised to consult the privacy policy of GTranslate Inc. to understand the data processing practices adopted when using GTranslate.

User rights

Users may exercise certain rights regarding their Data processed by the Owner.

Where higher protection applies, the User may exercise all the rights listed below. In any other case, the User may contact the Owner to find out which rights apply to them and how to exercise them.

In particular, within the limits provided by law, Users have the right to:

withdraw consent at any time. Users can withdraw consent previously given to the processing of their Personal Data.

Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

Access their Data. Users have the right to obtain information about the Data processed by the Owner, about certain aspects of the processing and to receive a copy of the Data being processed.

Access and request rectification. Users may verify the accuracy of their Data and request that it be updated or corrected.

Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

Obtain the erasure or removal of their Personal Data. The User may request the erasure of their Data by the Owner.

Receive their Data or have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred to another controller without hindrance.

Lodge a complaint. Users have the right to bring a claim before their competent data protection authority or to take legal action.

Details on the right to object

Where Personal Data is processed in the public interest, in the exercise of official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users have the right to object to the processing on grounds relating to their particular situation.

Users are hereby informed that, where their Data is processed for direct marketing purposes, they may object to such processing at any time, free of charge and without giving any reason. Where Users object to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Owner processes Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise your rights

To exercise their rights, Users may direct a request to the contact details of the Owner provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed, unless this proves impossible or involves disproportionate effort. At the Users' request, the Owner will inform them about those recipients.

Applicability of the higher level of protection

While most of the provisions of this document apply to all Users, some are expressly subject to a higher level of protection for the processing of Personal Data.

This higher level of protection is always guaranteed when the processing:

is carried out by an Owner based in the EU; or

relates to Personal Data of Users located in the EU and is necessary for the offering of goods or services, whether paid or free of charge, to such Users; or

relates to Personal Data of Users located in the EU and allows the Owner to monitor the behaviour of such Users to the extent that such behaviour takes place within the Union.

www.myplacenapoli.comuses Trackers. To learn more, the User may consult theCookie Policyon the dedicated page or, alternatively, in the banner at the bottom left of the screen.

Further information about processing

Legal defence

The User's Personal Data may be used by the Owner in legal proceedings or in the stages leading to possible legal action arising from improper use ofwww.myplacenapoli.comor the related Services by the User.

The User acknowledges that the Owner may be required to disclose Data upon order of public authorities.

Specific information

At the User’s request, in addition to the information contained in this privacy policy,www.myplacenapoli.commay provide the User with additional and contextual information concerning specific Services or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance purposes,www.myplacenapoli.comand any third-party services it uses may collect files that record interaction with it (system logs), which may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information about the processing of Personal Data may be requested from the Data Controller at any time using the contact details provided.

Response to “Do Not Track” requests

www.myplacenapoli.comdoes not support “Do Not Track” requests.

To find out whether any third-party services used support them, Users are invited to consult the respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, where possible, onwww.myplacenapoli.comas well as, where technically and legally feasible, by sending a notice to Users via any contact details available to the Owner. Users are therefore advised to check this page regularly, referring to the date of the last modification indicated at the bottom.

Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Personal data is any information that, directly or indirectly, including in connection with any other information, including a personal identification number, identifies or makes identifiable a natural person.

Usage Data

This is information collected automatically throughwww.myplacenapoli.com(including from third-party applications integrated intowww.myplacenapoli.com), including: the IP addresses or domain names of the computers used by the User who connects withwww.myplacenapoli.com, addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (successful outcome, error, etc.), the country of origin, the features of the browser and operating system used by the visitor, the various time details of the visit (for example, the time spent on each page) and details of the path followed within the Application, with particular reference to the sequence of pages consulted, and parameters relating to the User's operating system and IT environment.

User

The individual usingwww.myplacenapoli.comwho, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural person, legal person, public administration or any other body that processes personal data on behalf of the Owner, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data and the tools used, including the security measures concerning the operation and use ofwww.myplacenapoli.com. The Data Controller, unless otherwise specified, is the owner ofwww.myplacenapoli.com.

www.myplacenapoli.com(or this Application)

The hardware or software tool by which the Personal Data of Users is collected and processed.

Service

The Service provided bywww.myplacenapoli.comas defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states of the European Union and the European Economic Area.

Cookies

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracking Tool

Tracking Tool means any technology – e.g. Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by collecting or saving information on the User's device.

Legal references

This privacy policy has been prepared on the basis of provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively towww.myplacenapoli.com.

Last updated: 30 October 2025